Last updated: April 2026

Privacy Policy

This Privacy Policy explains how Atollo.io (“Atollo”, “we”, “us”, “our”) collects, uses, and protects personal information when you use our website, platform, and related services.

Information We Collect

We collect information you provide directly, such as your name, email address, account details, and property information. We also collect limited technical and usage data automatically, including browser type, device information, pages visited, and interactions with the platform.

How We Use Information

We use personal information to:

■provide and operate the Atollo platform
■manage accounts and subscriptions
■process payments and transactions
■communicate service updates
■provide customer support
■improve performance, reliability, and user experience
■comply with legal obligations

We do not sell your personal data.

Cookies & Analytics

We use cookies and similar technologies to maintain sessions, remember preferences, and understand how the platform is used. You can control cookies through your browser settings.

We may use privacy-conscious analytics tools to help improve performance and usability.

Communications

We may send transactional emails relating to your account, bookings, billing, security, or service updates. Where permitted, we may also send marketing communications, which you can unsubscribe from at any time.

Data Storage & Security

We use reputable infrastructure providers and reasonable technical and organisational safeguards to protect your data, including encryption and access controls.

Data may be stored or processed in the United Kingdom, European Economic Area, or other jurisdictions used by our service providers.

We retain information only for as long as necessary to provide the service, meet legal obligations, or resolve disputes.

Third-Party Services

We use trusted third-party providers to help operate Atollo, including hosting, authentication, analytics, communications, and payment processors. These providers may process data on our behalf under appropriate contractual safeguards.

Your Rights

Depending on your location, you may have rights to access, correct, export, restrict, or delete your personal data, and to object to certain processing.

To make a request, contact hello@atollo.io.

Children's Privacy

Atollo is not intended for children under 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

Contact

For privacy-related enquiries or data requests, contact hello@atollo.io.